All orders are subject to our full terms and conditions, as set out below. Nothing in these conditions affects your statutory rights as a consumer.
General conditions of sale
The Seller shall sell and the Buyer shall purchase the products in accordance with any written quotation of the Seller which is accepted by the Buyer, or any written or verbal order of the Buyer which is accepted by the Seller.
The Buyer shall be responsible to the Seller for ensuring the accuracy of any order submitted by the Buyer.
Any advice or recommendation given by the Seller, or its employees or agents, to the Buyer or any purchaser from the Buyer, or to either of their employees or agents, as to the storage, application or use of the Goods which is not confirmed in writing by the Seller is followed or acted upon entirely at the Buyer's own risk, and accordingly the Seller shall not be liable for any such advice or recommendation which is not so confirmed.
Any typographical or clerical or other error or omission in any sales literature, quotation, price list, or other document or information issued by the Seller shall be subject to correction without any liability on the part of the Seller.
Products
The description of the Products shall be as set out on this website.
The Seller may make any changes in the specification of the Products which do not materially affect their quality or performance required to conform with any applicable statutory requirements where the Products are supplied to the Seller's specification.
The Seller reserves the right to withdraw goods without prior notice.
Photographs are for illustrative purpose only, and may not exactly match the product itself.
Price
The price shall be that as stipulated in the Seller's published prices current at the date of order of the Products. If notice of a price increase is given by the seller, the Buyer shall have the right to cancel the order and receive back any sums they have paid. Notice of cancellation must be received in writing by the Seller within seven days of delivery of the notice of price increase to the Buyer.
Cancellation of orders
If the Buyer wishes to cancel his order prior to delivery he may contact the Seller to arrange for a full refund. In the event that the item(s) have already been despatched, the Seller reserves the right to make a charge towards the cost of collecting the item(s).
Returns and refunds
If the Buyer is dissatisfied with any item(s) for any reason he may, within 7 days of delivery, contact the Seller to arrange for collection of the item(s). Any money which the Buyer has paid will be refunded within 30 days provided that the Seller receives the goods back in the same condition they were in at the time of delivery to the Buyer, and in their original and undamaged packaging. Where goods are returned for any reason other than that they are damaged or faulty, the Seller may make a charge towards the cost of collection.
Deliveries and damages
Delivery of the products shall be effected by the Seller or his agent to such place as the Buyer may specify at the time the order is placed.
Any charge for delivery will be notified at the time of order.
Time of delivery shall not be of the essence.
The Seller shall not be liable for any delay in delivery howsoever caused.
The products may be delivered by the Seller in advance of the quoted delivery date upon giving reasonable notice to the Buyer.
The Buyer or his duly authorised representative must sign for delivery and once such proof of delivery is so signed the item(s) will be deemed to have been accepted by or on behalf of the Buyer. It shall be for the Buyer or his duly authorised representative to check, before signing for delivery, that the correct quantity of items have been delivered and that the contents and packaging have not been damaged.
Any shortages or damages must be notified to the driver at the time of delivery and recorded immediately.
If, having notified the driver at the time of delivery, the Buyer then notifies the Seller of any damages within 3 days of delivery then the Seller will, upon being reasonably satisfied, arrange replacement of those items which have been damaged but shall be under no obligation to do so in the event that the Buyer does not notify within this time.
If, having notified the driver at the time of delivery, the Buyer then notifies the Seller within 3 days of delivery that not all of the items have been delivered then the Seller will, upon being reasonably satisfied, arrange delivery of those items which have not been so delivered but shall be under no obligation to do so in the event that the Buyer does not notify within this time.
In the event that shortages or damages are not notified to the driver and recorded at the time of delivery, the Seller shall be under no obligation to replace or refund any such items.
Liabilities
Insofar as is permitted by law, our only liability to you under these terms and conditions will be, at our sole discretion, to make good any shortage or non-delivery, to replace or repair any items which are received by you in a damaged or defective state or to refund to you any sums actually paid by you for the items in question. We will not be liable to you for any indirect or consequential loss or damage arising out of any problem you notify to us and will have no liability to you for any failure or delay in delivering items or any damage or defect in goods delivered which is caused by any event or circumstance which is beyond our reasonable control.
Risk and title
Risk of damage to or loss of the products shall pass to the Buyer upon delivery.
Title in the products shall not pass to the Buyer until the Seller has received in cash or cleared funds payment in full.
The Buyer shall not be entitled to pledge or in any way charge by way of security for any indebtedness any of the products which remain the property of the Seller.
Law of contract
This Contract shall be governed by the law of England and Wales and any dispute, question or remedy howsoever arising determined exclusively by the Courts of England and Wales. |